Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365.
What is Microsoft Sales Copilot?
Microsoft Sales Copilot is a role-based tool designed to assist sellers in increasing their productivity and personalizing customer interactions. It integrates with tools like Outlook, Microsoft Teams, and Dynamics 365 Sales, and even connects to other CRM systems like Salesforce. By automating CRM tasks and providing AI-powered insights, Sales Copilot helps sellers prepare for meetings, follow up with customers, and close more deals efficiently.
How does Dynamics 365 Customer Insights enhance customer experiences?
Dynamics 365 Customer Insights combines customer data platform capabilities with customer journey orchestration to help organizations act quickly on customer insights. It provides a 360-degree view of customer profiles, predicts customer lifetime value, and surfaces the next best actions for sales and service teams. This allows businesses to create more personalized and contextually relevant customer journeys, ultimately enhancing customer satisfaction and loyalty.
What is the AIM program for cloud migration?
The AIM (Accelerate, Innovate, Move) program is designed to help businesses transition from on-premises solutions to cloud-based Microsoft Dynamics 365 applications. It offers tailored assessments to understand the business value and steps needed for migration, along with expert guidance from FastTrack and certified partners. AIM aims to reduce costs, enhance agility, and support innovation, making it easier for organizations to adopt AI-powered technologies.
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
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